At Mooch, your privacy matters to us. We’ve written this policy in plain language—because no one wants to scroll through legalese while trying to roam a city.
This policy explains what personal data we collect, how we use it, and your rights under laws like the GDPR and UK Data Protection Act.
1. What we collect
We only collect what we need to make the app work well for you:
- Name – to personalize your experience (optional).
- Email address – to create your account and occasionally send you updates or tips.
- Diagnostics data – like crash reports, performance issues, and technical info (e.g. your device type and OS version). This helps us fix bugs and improve the app.
- Usage data – such as which features you use most, tap patterns, or session lengths. This is anonymized and helps us understand what’s working (and what’s not).
We do not sell or share this data with advertisers or third parties.
2. How we use your data
We use your information to:
- Let you log in and use the app
- Offer personalized content or features
- Send useful emails (only from us—you can unsubscribe anytime)
- Improve performance and fix bugs based on diagnostics and usage trends
We don’t use your data for third-party marketing or creepy tracking.
3. Location usage
To trigger audio tours at the right moment, the app may access your device’s real-time location. We do not store, log, or link this information to your account.
Think of it as a “heads up—you’re near something cool” moment. Nothing more.
4. Data storage & security
Your data is securely stored and encrypted using industry-standard practices. Only our small team (and a few trusted tools like our email platform) can access it.
5. Your rights
If you're based in the EU or UK, you have rights under the GDPR. You can:
- Access your data
- Ask us to delete it
- Withdraw your consent
- Unsubscribe at any time
Just email us at mowgli.appdev@gmail.com—we’re quick to respond.
6. Data retention
We keep your data only as long as your account is active. If you delete your account, we’ll remove your personal data within 30 days.
7. Updates
We may update this policy from time to time (we’ll let you know if it’s anything major). You can always find the latest version here in the app or at https://lets-mooch.odoo.com.
8. Contact us
Questions? Concerns? Curious about what data we have? Reach out anytime:
📧 mowgli.appdev@gmail.com